Online Video Therapy

I offer HIPAA compliant online video therapy!
You are required to create an account to use this service.

Already have an account? Login Here
If you are unable to login/forgot your password, you can click the "Forgot Password" link and reset it yourself.

Don't have an account?
Please fill out the form below with your Name, Email Address and Phone Number and I will reach out to you. Once we have established contact I will create your account and you will receive a followup email to complete the account setup.

The account setup must be completed before you can attend a video session.

Steps for checking into your Online Video Session:

  1. Login to your account using the link above. 
  2. On the left side of your screen, you'll see Today's Reminders. Click the "Check In" button beneath this.
  3. Click to confirm that you wish to enter the session.
  4. For the Pre-Session Agreement, type in your location (an approximation will suffice).
  5. You can use the chat box in the lower right corner to communicate with me.
  6. When you are ready to begin press 'Start Session' to activate your microphone and camera.
  7. Your computer may show a message asking to allow the program to access your microphone and camera. Click "Allow" if this appears.


Are You Ready For Online Therapy?

  1. Do you have a laptop, desktop PC or Mac which is 3 years old or newer?
    Older devices may struggle to run the program properly.
  2. Is your space equipped with a modern internet connection that is reliable?
    Connecting directly to your router using an Ethernet cable for wired internet is recommended though wireless networks can work fine as well. You can also try sitting closer to the router as well.
  3. Have you downloaded Chrome or Firefox to your computer to use as your internet browser?
    For all devices, we recommend using Chrome or Firefox. However, those of you on an iPhone or iPad can use Safari, as long as the most recent iOS update has been installed. Browsers such as Internet Explorer and Microsoft Edge are unsupported and may encounter compatibility issues with the video software as those browsers are not as up to date with modern code.
  4. Do you have access to a working webcam?
    Most modern laptops have built in webcams which will work great for online therapy! If you have a desktop PC or Mac you may need to purchase and set up an external webcam.
  5. Are you comfortable navigating computer software?
    The online portal is easy to navigate and does not require any training to use. However, those who find computers to be confusing or frustrating in general may not be a good fit for online therapy.

Looking for additional assistance with Tele-Counseling?
Account Portal FAQ Index: Click Here
Webcam and Microphone Test: Click Here

Contact Me

Location

Carlsbad, CA Therapist

Marilyn Olson, MA, LMFT

760-218-1571
[email protected]reallygoodtherapy.com
New Growth Counseling

3088 Pio Pico Suite 203
Carlsbad, CA 92008

 
Proudly serving Carlsbad, Encinitas, Oceanside, Vista, Escondido, Del Mar, Rancho Santa Fe
Whole-hearted therapy for marriage/relationship, depression, anxiety, & addiction aftercare
 
 
verified by Psychology Todayverified by Psychology Today Directory